"Twokon" personal information policy.

Twokon Co., Ltd. (hereinafter referred to as "company") values protection of your personal information and complies with the "Act on Promotion and Information Protection of Information and Communication Network Utilization." Through the , the company informs you of the purpose and method of using the personal information provided by you and what measures are being taken to protect your personal information.
If the company revises its personal information processing policy, it will notify (or make individual announcements) through the website.

The company's personal information processing policy contains the following.
Chapter 1. Items and methods of collecting personal information.
Chapter 2. Purpose of Personal Information Collection and Use
Chapter 3. Period of Personal Information Retention and Use
Chapter 4. Providing personal information to a third party.
Chapter 5. Consignment of Personal Information Processing
Chapter 6. Procedures and Methods for Destroying Personal Information
Chapter 7. Rights of Members and Legal Representatives and Method of Exercising the Rights
Chapter 8. Matters concerning the installation/operation and refusal of automatic personal information collection devices
Chapter 9. Technical/Management Protection Measures for Personal Information
Chapter 10. Contact information of the person in charge of personal information protection and the person in charge.
Chapter 11. Obligation to notify.

Chapter 1. Items and methods of collecting personal information.
The company collects the following personal information at the time of application to use the Twokon service, to provide smooth customer service, and to provide various services.

A. Items of personal information to be collected.
– When you apply for a service,
(Required) Name, date of birth, copy of ID (or business registration card), e-mail, contact information, gender, address
- When inquiries are made to Customer Service.
(Required) Name, contact number, e-mail.
– (Required) Name, contact number, e-mail.
(Optional) Country of stay, emergency contact number.

B. Collection method.
From the website (www.twokon.com) service application, make inquiries, or report a loss

Chapter 2. Purpose of Collection and Use of Personal Information
The company uses the collected personal information for the following purposes.
A. Collect in the process of preparing various documents such as service application, service application through the Internet homepage, consultation through phone or Internet, and service product delivery request.
B. Use it for marketing and advertising. New service development and customized service provision, event and advertising information provision, service provision according to statistical characteristics, advertisement posting, frequency of access, and statistics on member service use.

Chapter 3. Period of retention and use of personal information.
Users' personal information is destroyed without delay when the purpose of collecting and using personal information is achieved.
However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, it shall be preserved in accordance with the relevant laws and regulations.

A. Information held by company policy reasons.
① Record of unlawful use: for future fraud prevention.
- retention period : one year.

B. Reasons for information retention under relevant laws and regulations.
① Records of contract or withdrawal of subscription: In accordance with the Electronic Commerce Act.
- Preservation period: 5 years.
② Records of display/advertisement related data: According to the Electronic Commerce Act.
- Preservation period: 6 months.
③ Records of payment, supply of goods, etc.: According to the Electronic Commerce Act.
- Preservation period: 3 years.
④ Records of consumer complaints or disputes: According to the Electronic Commerce Act.
- Preservation period: 3 years.
⑤ Records of identity verification: According to the Information and Communication Network Act.
- Preservation period: 6 months.
⑥ Records of visits (Communication fact confirmation data): According to the Communication Secret Protection Act.
- Preservation period: 3 months.

Chapter 4. Providing personal information to a third party.
The company uses the customer's personal information within the scope notified in Chapter 2, Personal Information Collection and Use Purpose, and does not use it beyond this range or provide it outside the Twokon site. However, in the following cases, personal information can be provided in exceptional cases without the customer's consent.

- If required from the authorities for investigative purposes by relevant laws.
- If the requested by the Information Communication Ethics Committee.
- if necessary for the settlement of charges for other services.
- if necessary to improve the convenience of related services.
- When provided in a form that does not identify a specific individual for statistical and market research
- If necessary, in supplementary services and customization services.
- If necessary, by the other related laws.

Chapter 5 Consignment of Personal Information Processing

The company can process and entrust the customer's personal information to an external agency to improve the service. When processing and entrusting personal information, the company shall notify the customer in advance through written, e-mail, telephone, or website, and shall clearly stipulate the confidentiality of service providers' personal information, prohibition of providing third parties and responsibility for accidents, return or destroy of personal information.

Chapter 6. Procedures and methods for destroying personal information.

In principle, the customer's personal information is destroyed when the purpose of collecting and using personal information is achieved. The company's personal information destruction procedures and methods are as follows.

A. Destruction procedure.
① Customer's personal information is held and used only during the period when the company provides services to customers. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, it shall be preserved in accordance with the relevant laws and regulations.
② Members' personal information will be destroyed without delay when the purpose of collecting or receiving personal information is achieved. Therefore, personal information collected for temporary purposes is deleted without delay when the purpose of use is achieved.
③ If consent to the provision of personal information is withdrawn, the collected personal information will be destroyed immediately and cannot be used for any purpose except for exceptions.

B. How to destroy it.
① Personal information printed on paper is crushed with a grinder or destroyed through incineration.
② Personal information stored in the form of an electronic file is deleted using a technical method that prevents reuse or restore of data.

Chapter 7 Member and legal representative's rights and exercise process.

A. Member and legal representative can at any time modify their own personal information or for minor 14 years or younger and request termination of service. (You can request a termination request of the info@twokon.com).
B. Member can contact the company’s person in charge of protecting personal information via phone or e-mail and appropriate action will be taken without delay.
C. Termination of service or deletion of personal information at the request of the member or legal representative will be processed according to conditions specified in Chapter 3 and will not be used for any other purpose.

Chapter 8 Installation, operation and refusal of automatic collection of personal information .

The company, in order to provide members personalized service members, from time to time, store information and frequently use 'cookies’.
Cookies are very small text files that are sent to the member's browser by the server used to operate the company's web and app sites and are stored on the member's computer hard disk.

A. The purpose of using cookies.

It is used to provide optimized information to members by identifying TWOKON services, website visits, frequently used menus, security access, news editing, and user size etc.
Cookie settings and rejection.
Customers have the option of installing cookies. Therefore, customers may allow all cookies by setting options in a web browser, check each time cookies are saved, or refuse to save all cookies, but if they refuse to save them, some services on Twokon may be difficult to use.

Chapter 9 Technical and administrative safeguards for personal information

In processing members' personal information, the following technical and administrative measures are taken to ensure stability so that personal information is not lost, stolen, leaked, altered or damaged.

A. Encryption of password.
The password set by the customer is encrypted, stored, and managed, so only the customer knows it, and the verification and change of personal information can only be made by the person who knows the password.
B. Technical measures against hacking, etc.
We are committed to preventing members' personal information from being leaked or damaged by hacking or computer viruses. We back up data from time to time to protect personal information, and use the latest antivirus programs to prevent personal information from being compromised.
C. Limit access and training of staff
Personal information processing staff are limited to those in charge, minimized, and updated regularly with separate passwords, and always emphasizes compliance with personal information privacy policies through frequent training on new security technologies and privacy obligations.

Chapter 10 Contact information of the person in charge of personal information protection and of management.

Customers can report any personal information protection complaints arising from using the company's services to the person in charge of personal information protection or to the department in charge. The company will respond promptly and sufficiently to users' reports.

A. Person in charge of personal information protection.
B. Person in charge of personal information management.
C. To report or discuss other personal information infringement issues, please contact the organizations listed below.
- Personal Dispute Mediation Committee(www.1336.or.kr ☎1336))
- Information Protection Mark Certification Committee. (www.eprivacy.or.kr ☎02-580-0533~4)
- The Internet Crime Investigation Center of the Supreme Prosecutors' Office.(http://icic.sppo.go.kr ☎02-3480-3600)
- National Police Agency Cyber Terror Response Center. (www.ctrc.go.kr ☎02-392-0330)

Chapter 11 Obligation to notify.

If there is any addition, deletion, or modification of the current personal information privacy policy, we will make notification through the "Notice" on the website at least 7 days prior to the revision.
- Announcement date: 06/01/2021
- Effective date: 06/10/2021